Certify a Rule
By certifying a rule, you are agreeing that it must be retained to meet business needs. You will be required to enter a comment supporting your decision.
To certify a rule, do the following:
- From the All Reviews list, click a Review ID to open its page.
- Click Assign, if the ticket is not already assigned to you.
- In the Rule Decision box, select Certify.
- In the Remarks box, enter your reason for certifying the rule.
- Select a Next Review Date by clicking the calendar icon.
- Click Save.
- If no further actions are required, click Complete.